We hope you do not have to cancel your reservation, but, if this is necessary, we need you to
do it in writing.
The deadlines and administration fees for cancellations are:
– More than 14 days before the day of arrival: 30% of the amount paid.
– Less than 14 days before arrival: 100% of the amount paid.
Change to the number of people: In case of a reduction in the number of guests checking in,
there will be no changes in the rate. If, however, the number of guests increases, remaining
within the capacity limit of the apartment, you must pay the difference at the time of check
Change to the number of days: We will be delighted if you want to extend the number of days
of your stay with us. If this is the case, we will change the total amount to include the new
number of days of the stay.
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ADDRESS Calle Zarautz 82 bajo, 20018 San Sebastián
TELEPHONE +34 943 442 867
ADDRESS Paseo Uribitarte 1, bajo – 48001 Bilbao
TELEPHONE +34 944 679 175